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Contact us

Get in touch.

We respond to phone calls and emails Monday through Friday, 9am to 6pm Pacific time. Most messages get a reply within one business day.

Call

By phone

513-201-3514

Fastest for order changes, shipping questions, and time-sensitive issues.

Mon–Fri · 9am–6pm PT
Email

By email

[email protected]

Best for returns, refunds, and anything that needs a paper trail. We reply within one business day.

Replies within 1 business day
Legal address

Greystand LLC

Greystand LLC
12025 32nd Ave NE Apt 9
Seattle, WA 98125-5523
United States

This is our registered business address. Please contact us by phone or email above before mailing anything — we'll let you know the right address for returns or correspondence.

Order status or returns? The fastest path is [email protected] with your order number in the subject line. See our shipping and returns policies for full details.